Honey Bee Care Package

We offer a 100% money-back satisfaction guarantee for the purchase price of all our products! If you are unhappy or dissatisfied with our products, we want to make it right! To receive a refund, you must request the refund within 30 days after the date of purchase.

Once your return is received, we will send you an email to notify you that we have received your returned item. Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Each bank and credit card company is different, and it may take up to 7 days for your refund to appear.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@BeeGreatLocal.com.

Gifts
Only the original purchaser may return a product. If you received a gift and would like to return it for any reason, please ask the original purchaser to request a refund within 30 days of the original purchase date.

Shipping
To be eligible for your money back, your item must be returned in the same condition that you received it. You pay the shipping. However, if you are dissatisfied with a product, we will be happy to ship another to replace it. We pay the cost of shipping if you allow us to replace the item without a money back refund. To be clear: If you want your money back, you pay to ship the item back to us. If you want us to replace the item, we pay the shipping to send the replacement to you. All money back refunds require you to return the item to us in its original condition, and you pay the shipping.

To return your product, you should send the item to: 4230 Hammock Drive, Fort Wayne IN 46818, United States.

If the product is damaged when you receive it, please contact us at info@BeeGreatLocal.com for us to replace the product at no additional cost to the purchaser.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping anything valued over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.